Salesforce: Certification Preparation for Service Cloud Consultant (CRT261)

Price

HKD 7,000

Duration

1-Day

About the Course

Are you ready to take the next step in your career by becoming a Salesforce Certified Service Cloud Consultant? Instructors will present scenarios that will help strengthen your knowledge of Service Cloud functionality by thinking through requirements and design considerations. This course provides an overview of the exam objectives to help you focus on exam preparation. This course includes a voucher to take the Salesforce Service Cloud Consultant certification exam.

Who should attend

You should have the following experience before attending this class:

  1. Attainment and maintenance of the Salesforce Administrator Certification

  2. Knowledge of the topics discussed in the Service Cloud Consultant Certification Study Guide

  3. Experience implementing Service Cloud and designing Service Cloud solutions

Course outline

  1. Review the different exam objectives and their weighting on the exam

  2. Understand the product areas to focus on to best prepare for the exam

  3. Discuss how to design Service Cloud solutions to meet specific business needs

  4. Assess your exam readiness by answering practice questions

Course format

  • Individual Training or Corporate Training

  • Virtual Training

Certification award

Certicate of Attendance

Prerequisites

  • Attainment and maintenance of the Salesforce Administrator Certification

  • Knowledge of the topics discussed in the Service Cloud Consultant Certification Study Guide

  • Experience implementing Service Cloud and designing Service Cloud solutions


Course fee

HKD 7,000

Funding Opportunities 

This course is RTTP approved by VTC, with reimbursement of 2/3 of training course fees.

Your Instructor

Salesforce

This course will be taught by Salesforce Certified Instructor(s)

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