About the Course
Are you ready to take the next step in your career by becoming a Salesforce Certified Service Cloud Consultant? Instructors will present scenarios that will help strengthen your knowledge of Service Cloud functionality by thinking through requirements and design considerations. This course provides an overview of the exam objectives to help you focus on exam preparation. This course includes a voucher to take the Salesforce Service Cloud Consultant certification exam.
Who should attend
You should have the following experience before attending this class:
Attainment and maintenance of the Salesforce Administrator Certification
Knowledge of the topics discussed in the Service Cloud Consultant Certification Study Guide
Experience implementing Service Cloud and designing Service Cloud solutions
Course outline
Review the different exam objectives and their weighting on the exam
Understand the product areas to focus on to best prepare for the exam
Discuss how to design Service Cloud solutions to meet specific business needs
Assess your exam readiness by answering practice questions
Course format
Individual Training or Corporate Training
Virtual Training
Certification award
Certicate of Attendance
Prerequisites
Attainment and maintenance of the Salesforce Administrator Certification
Knowledge of the topics discussed in the Service Cloud Consultant Certification Study Guide
Experience implementing Service Cloud and designing Service Cloud solutions
Course fee
HKD 7,000
Funding Opportunities
This course is RTTP approved by VTC, with reimbursement of 2/3 of training course fees.
Your Instructor
Salesforce
This course will be taught by Salesforce Certified Instructor(s)
