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【HKEBA Supporting Event】Architecting a True Omnichannel Experience

23 Feb 2022 | 60 minutes | 3pm SGT, 11am GST


Insider & KOJ Group (LEGO® exclusive franchise partner in Kingdom of Saudi Arabia) is pleased to present a 60-minute interactive discovery of cross-channel individualised CX, with the No.1 toy brand in the world, LEGO®. An experience of creation, invention, and exploration, joined by Francois Marque Marketing & eCommerce Leader of the Toy Division.

Don’t miss your chance to immerse in LEGO® builds as you learn how to design and deliver memorable experiences.

Explore the foundation needed to design and deliver memorable experiences. From connected data to seamless communications across the channels at the right times, we’ll examine the elements of experience, break down omnichannel strategies brick-by-brick, and give you a blueprint to success.

Get Ready to LEGO® as we discover the fundamental bricks of

  • AI-enhanced personalised customer journeys

  • Improve UX from a single platform with the fastest time to value

  • The State of eCommerce in 2022, getting in on revenue-making trends

Think mindfulness, Think communication, not spamming. Think longer lifetime value. Think memorable experiences.

Register now:


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